The staff's attitude was great, the car rental procedures were straightforward, and the vehicles were new, clean, and tidy inside and out. The car we rented had a spacious area for luggage in the back, making it very suitable for a family trip. Overall, the car rental experience was excellent!

Satisfactory

I booked a Mitsubishi, but the rental company gave me a brand new seven-seater Toyota Corolla. I was satisfied but I wanted an MPV. The company's staff refused to help me find another car.

Hope they can improve into the car pick up when returning, as I need to wait for more than 10 mins for them to come even I called early to informed on my arrival time at the pick up point

Hope you can keep on provide a good price for the car

Like: My first time renting a car on easyrentcars.com. I got a $30 discount after referring a friend which I used straight away. It was a good deal - cheapest out of all other car hiring websites with the discount. The service was as good as what you would normally get from any other hiring websites. Overall fantastic experience.
Dislike: We waited way too long for the car to arrive on pick up even though we had booked the pick up time as well as entered our arrival flight number. We had waited for over half hour.