Overall service was satisfactory. There was an accident during the trip, and it's been over half a month without a charge. Not sure if the final repair claim will go smoothly.
Was surprised that I had to pay an additional $200 for insurance from euro car as thought all had been paid up front
Checking in took far too long - the lady was very friendly but somehow the booking disappeared and she had to redo it
About QEEQ:10.0/10
as above - better understanding of other costs likely to be incurred
Like: The staffs are friendly and really helpful. The one who entertain me during the pick up explained everything that I need to know really precise in her own way. The car is really comfortable and in a very god condition. Dislike: Takes quite some time for the staff to fill up my details during the pick up. It will be easier if I could fill my details like passport number and everything during the booking. So that, the staff just need to double check the details.
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Customer Service
What we expected is not what we get when we collect our vehicle.
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View more >Dislike: Takes quite some time for the staff to fill up my details during the pick up. It will be easier if I could fill my details like passport number and everything during the booking. So that, the staff just need to double check the details.