Since it’s a large rental centre, there were many people waiting... the staff that service me had good English....
The car had about 25k on the odometer and it appears that the car hasn’t been cleaned well
“Good experience with Hertz/Lotte at Jeju Airport”
About Hertz:8.0/10
Operated by Lotte Car Rental. Busy location and there was a ticketed queing system. Had to wait about 40 mins.
About QEEQ:8.0/10
The QEEQ information to get the shuttle bus to Lotte is incorrect. I sent the correct details and they said that they would update. Also had to inform of change of arrival time. Service response was quick and coherent.
“It was terrible to find where to pick the car at 6 am in morning the address was not correct and har”
About Hertz:6.3/10
Car was good and when it broke down they changed in 15 mins but finding the puckup as well as call centre was not available as they start at 8 but my pick up was 6 am
Like: There are professional guy who can speak english and guide us. Well done! Dislike: Nothing much, just we cant get the car we reserve for but they do provide other similar car for us
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Average..
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View more >Dislike: Nothing much, just we cant get the car we reserve for but they do provide other similar car for us