had To change original car due to damage , had to pay for fuel up front on a full to full contract!

I had read some bad reviews before travel so made sure we thoroughly checked the car for damage. We took photos & amended the damage sheet. When we arrived back the car was quickly checked over & there were no issues

Came up with a great price & everything was easy to navigate & book. After booking we discovered some awful reviews for the car hire company but in our case everything turned out OK.

The car was a disgrace. Dented both front and back and all down one side. Large paint scrapes front and rear wings. Parked in a corner which made it very difficult to leave car park. Gold car rep totally unhelpful just kept saying it's all on record sheet, so took a number of photos for my records when i returned the car.

Worst experience ever renting a car. Rhodium is a US company with exactly 0 cars of it's own. They use GoldCar to supply customers with vehicles. Unbelievable and completely unavoidable hidden costs. Airport surcharge, not communicated in original booking price as all other legal and ethical companies communicate. You have to choose one of their insurances, this means that if you have credit card benefit covering rentals that's null and void and you need to pay for theirs. The staff do their best, but they work for an unethical company and have the huge challenge of convincing you the misinformation and lies the company policies include are standard and should have been expected...wouldn't want their job. If you have any sense avoid Rhodium or Gold Car who services them for that matter.

Took a long time to be served, as people were complaining about additional costs they were forced to pay. I paid £16 for the week, but had to pay €255 extra at the desk. Disgusting. €130 insurance and €125 petrol deposit which I still haven’t got back despite returning with a full tank. Worst rip off I’ve ever experienced. Con artist cow boys. Ruined my holiday really. Upon return I was told my petrol deposit will be returned automatically in 2 hours. It’s now 2 days and I don’t think I’ll see that money again!! Just to reiterate, was supposed to be £16.00. Cost me €255!

Es un engaño. Aunque tengas un seguro te hacen comprar otro amenazándote.