Pas de nouvelle de l'assurance et le support d'easyrentcars suite a un litige de 885€.
Portugal
Reviewed: Wed, Aug 7, 2019
About SURPRICE RENT A CAR:6.7/10
La voiture était propre. Seul probleme est que j'ai mentionné un dommage sur la voiture lorsque je l'ai prise, je l'ai inscrite sur le document de l'agence mais pas sur le mien et par conséquent lors du retour de la voiture, l'agence m'a facturé le dommage.
I advise not to rent from this company, although the prices are attractive. Between 8 p.m. and 8 p.m., a € 35 surcharge is requested to pick-up or bring the car. This while they advertise as a rental company for Faro Airport! Picking up after 8 p.m. is a real problem because they have 1 employee at the office. In my case there was a waiting time for more than an hour and a half. They give me a different car than ordered and the car was parked in a dark corner and the gas tank was not full. The car had to be inspected in the dark, so that a small scratch on the bumper was not noticed. When returning the car a few days later, the employee immediately walked up to the almost invisible scratch on the bumper and said that this would cost € 215,-. There was nothing to argue against this because the damage was not mentioned on the form! The car rental for 5 days actually came to € 300. It's better to rent at a famous brand such as Herts or Europcar, to prevent disappointments afterwards
I was expecting to rent a Mercedes Vito but I was disappointed when we were given a Renault minibus not what I had paid for. And the van was not in great condition.
About QEEQ:8.0/10
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Pas de nouvelle de l'assurance et le support d'easyrentcars suite a un litige de 885€.
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