STAY AWAY! OK RENT A CAR IS A MASSIVE SCAM! FRAUD!
Chase V.
Portugal
Reviewed: Fri, Aug 9, 2019
About OK Mobility:2.0/10
I paid $118 for a 5 day car rental and then 3 weeks after coming home they charge me $1,200 and don't say why. I have emails from Sergio Nuno Oliveira Marques sergio.marques@okrentacar.es and he said they were releasing the hold, but INSTEAD charged me the full amount. This is fraud entirely. I advise everyone who uses this company to charge back your fees.
Nothing particular to mention. it was quite quick and efficient, would definitely recommend this company for Lisbon Airport. Only negative point is to find the shuttle at the airport, but nothing else to mention
About QEEQ:10.0/10
Like the previous rental, it was quick and efficient to rent with your company!
It was not made clear that the pickup/dropoff location was not n the Airport property. Took me over 90min to get to the drop off location in traffic.
Should allow customers to drop off at airport.
“Great experience and helped me explore beautiful portuguese places. Worht it!”
About OK Mobility:9.3/10
They were super good and kind.
About QEEQ:8.0/10
It was super easy to book and got a pretty nice deal with full coverage. They didn't provided any information on the pick-up process with Ok Rent a Car so I spent sometime looking for the place and had to call them directly to get explanations. If you don't have you'll be in trouble.
very nice cars, brand new
if only you had a clear sign at the airport that i should wait outside for the shuttle i would not have spent 2 hours searching.
About QEEQ:9.0/10
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STAY AWAY! OK RENT A CAR IS A MASSIVE SCAM! FRAUD!
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