Arrived earlier then booked pick up time , told me they didn’t have a car in
My group (BS) ! Tried to up sell me Mercedes A class for extra 490 euro !
I went back at booked time to be given
A damaged car, with filthy glass !! Never will I rent from euro car .
Surprisingly there was a long queue and the staff were doing their best but also were helping each other with issues so waiting times exceeded expectations. I assume though it was a one off thing.
The car was parked horribly. There was no space to open the door not to mention the distance to the next parked car was maybe 20cm. I had to get in the car from the back seat and crawl to the driver seat ! I hope this won't happen again.
I will yet try Europcar again.
Déçu par la voiture réceptionné
Attente terrible a la réception du véhicule environ 2 heures.
Restitution très facile et rapide
Personnel très agréable et professionnel.
We waited over an hour to pick up our vehicle.. we would not use Europcar again
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