This time I rented a car from BUDGET, and compared to others, they asked more detailed questions and the registration process was more comprehensive. There was even a staff member providing instructions beside the actual vehicle. Overall, very satisfied.
“Car was excellent, except unable to contact Routes car rental service desk”
About Routes:9.0/10
Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show.
Otherwise, we are happy with the condition of the car.
About QEEQ:8.0/10
I contacted QEEQ help lines couple times, they have been helpful.
Further than I thought but that was because I came from North York, not from the airport. The free shuttle from the airport is definitely a big bonus to go to the pick up/drop off area
“Great experience with easyrentcars and average experience with supplier company”
About Routes:7.7/10
There was one issue. Instead of "special SUV" Jeep Wrangler, I was given Nissan Rogue, which is mid SUV category. The staff at the counter insisted that Nissan Rogue and Jeep Wrangler are in the same category which is not true because even on their site Wrangler costs more than Rogue. Anyways, they didn't have Wrangler available and I took Rogue. The car was great, but still I would prefer to get what I booked - Jeep Wrangler.
Like: Good price
Nice car
Great stuff
Airport shuttle Dislike: Far from the airport
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Customer Service
Convenient process and top rate vehicle
Relevant Reviews on Routes Toronto Airport
Norma Gibbon
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View more >Dislike: Far from the airport