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Live chat Email us Service Code: 1257509148
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Routes is understaffed

Reviewed: Thu, Aug 15, 2019
About Routes: 7.0 /10
There were only 2 people at the counter. They were on the phone constantly so not focused on customers in front of them. There were 2 people in front of me in line and it took at least 45 minutes to be served. Once we drove off the lot the flat tire sensor came on so we had to go back and get a different car. People returning cars had to stand in the same line as checkout.
About QEEQ: 10.0 /10
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Toronto Airport

Mag Helin(a)

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Reviewed: Fri, Oct 11, 2019
About Routes: 2.0 /10

P.Esquivel

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Medium SUV | Jeep Wrangler or similar
Reviewed: Thu, Oct 28, 2021
“Cheap Prices. Luxury Experience”
About Routes: 10.0 /10
Super easy to work with. They even offer a free shuttle from the airport.
About QEEQ: 10.0 /10
Super easy to use. Comparing prices to competing companies makes the decision simple. Will absolutely use again.

J.Jose

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Medium SUV | Jeep Cherokee or similar
Reviewed: Thu, Dec 5, 2019
“Very good experience, but didnt get the right car I wanted.”
About Routes: 10.0 /10
I wanted a jeep Cherokee. But they dint have any and "upgraded" me to a Dodge ram 5000. Which I didnt want because I spent over a 100 dollars on gas for such a large vehicle with only me as a passenger. The other option they had was to take a small sedan, but they won't refund the money for the larger booking I did. Since I didnt want to degrade, I took the ram. It was helpful because it snowed and I had a very safe drive. But the jeep would have been d same and I would have saved some money on fuel.
About QEEQ: 10.0 /10
Easy rent cars were brilliant.
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P.Cater

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Apr 19, 2019
“Bring proof of renral insurance coverage.”
About Routes: 6.7 /10
The car was great. I got a Jeep Wrangler Sahara instead of the intermediate size car I requested. It was more expensive on gas but was very comfortable. The main issue I had with them is that I had to call my insurance to confirm that I was covered for rental cars even though I provided a copy of my pink insurance card.
About QEEQ: 10.0 /10
Great place to book a car rental at a good price. The price protector saved me another few dollars on an already great price.

J.Perez

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Full-Size SUV | Dodge Durango or similar
Reviewed: Sat, Aug 18, 2018
“Ok”
About Routes: 9.8 /10
Like: Ok
Dislike: Ok

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