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+44-2035140670
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+81 3-4578-4029
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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7696610018
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7696610018
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Routes is understaffed

Reviewed: Thu, Aug 15, 2019
About Routes: 7.0 /10
There were only 2 people at the counter. They were on the phone constantly so not focused on customers in front of them. There were 2 people in front of me in line and it took at least 45 minutes to be served. Once we drove off the lot the flat tire sensor came on so we had to go back and get a different car. People returning cars had to stand in the same line as checkout.
About QEEQ: 10.0 /10
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Toronto Airport

M.Sohail

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Fri, Oct 4, 2019
“Awesome”
About Routes: 10.0 /10
Front counter staff was very helpful. There was a long queue but worth it.
About QEEQ: 10.0 /10
As always best app in comparison of car rental companies offer best online insurance and confirmation with no time.

C.Landry

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Large SUV | Dodge Durango or similar
Reviewed: Wed, Aug 21, 2019
“great experience - i would definitely book through Routes again when required.”
About Routes: 9.0 /10
The rental experience and quality of the car was excellent. On pick up - staff was very friendly however she was serving phone customers at the same time and took a look time to complete our paperwork.
About QEEQ: 10.0 /10

C.Donaghy

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Medium SUV | Jeep Cherokee or similar
Reviewed: Sat, Aug 17, 2019
“Very unpleasant after a long day of travel.”
About Routes: 4.0 /10
The staff at Routes during our pick up was very rude and un-accommodating. We were originally picked up by a shuttle bus that didn’t belong to Routes, and taken to the wrong location. Once back at the airport and had the shuttle come again, the driver was very rude and told us we wouldn’t fit. We had a screaming baby and 2 small kids with us, and he was not willing to accommodate us at all. Or even offer any compassion to our situation. When we arrived at Routes the desk staff was rude, pushy and difficult to deal with. Overall Routes was not a pleasant place to rent from.
About QEEQ: 10.0 /10
Very easy service to work with.

S.Malhotra

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Full-Size SUV | Dodge Durango or similar
Reviewed: Mon, Jun 10, 2019
“Great deal overall.”
About Routes: 9.0 /10
Great customer service.
About QEEQ: 10.0 /10

M.Laframboise

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Economy | Kia Rio or similar
Reviewed: Tue, Jun 26, 2018
“too long waitig for pickup”
About Routes: 8.2 /10
Like: Friendly staff. Brand new car. Very good price
Dislike: long waiting period for pickup.

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