Ok. But too many restrictions on mileage. The ad says 3000+ km per rent max, but was told otherwise.

They tried to charge me for smoking in the car of $150. Problem is I do not smoke!!

Front counter staff was very helpful. There was a long queue but worth it.

As always best app in comparison of car rental companies offer best online insurance and confirmation with no time.

The transfer from airport was good, but the pick-up process in the office was very poor. It took too long and communication was not good. We were totally confused by the directions given which we thought included the toll road into Toronto. When we happened to see a notice about the penalties for using the toll road, we were then told that that the instructions were NOT to use the toll road. We then decided to add a GPS which meant a further delay and a change of vehicle.

Like: Friendly staff with professional approach, explained everything required some helpful tips about the toll highway. Drop off was smooth.
Dislike: Nothing

Like: Professionalism
Dislike: Clean car and quick pick up and drop off at the airport