Terrible service and very long wait for car. They would not accept my Amex card so I needed to make a payment to my Visa card as the deposit they asked for was GBP 1,260 which is ridiculous for a mini car. No Wifi available so I was forced to buy their insurance which was GBP 160 for the few days. I left feeling ripped off and will never use Goldcar again.
About QEEQ:10.0/10
Your process is great and woks as advertised. Booked my next car with you already but with Budget/Avis.
They have definitely exceeded my expectation. Waited almost 2h to get a car, complete chaos, which to me is unacceptable by all means. Cheap car but not worth the hassle. Probably last time I’m going to use Goldcar service.
please stop fuel surcharge on diesel car. car check must be done before and after and not only when return. car interior must be clean.make free after hour return
About QEEQ:10.0/10
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Customer Service
cheap and cheerful
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