GOLDCAR, Heathrow Airport Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

GOLDCAR - Heathrow Airport Information, Car hire Instructions & Policies

Address

79 New Road, Harlington,,Hayes

Telephone

(+44) 2038 980 140 /

Pick-up Instructions

The GOLDCAR - Heathrow Airport car hire location is located out of the airport

erminal 2 -> The customer must follow directions to the ground floor, but stop 18. Customers can wait there for the InterRent / Goldcar shuttle service. This shuttle will take them directly to our office. Terminal 3 -> The customer must follow the directions towards the ground floor, bus stop 21. Customers can wait there for the InterRent / Goldcar shuttle bus. This shuttle will take them directly to our office. Terminal 4 -> The customer must follow the directions towards the ground floor, bus stop 9. Customers can wait there for the InterRent / Goldcar shuttle bus. This shuttle will take them directly to our office. Terminal 5 -> The customer must follow the directions towards the ground floor, bus stop 25. Customers can wait there for the InterRent / Goldcar shuttle bus. This shuttle will take them directly to our office.

Drop-off Instructions

The customers must drop off their vehicles at the airport.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -21:00	07:00 -20:00	07:00 -20:00	07:00 -20:00	07:00 -20:00	07:00 -21:30	07:00 -21:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of GBP 32 - 35 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full Driving License issued in United Kingdom

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 km from Heathrow Airport T1-T4

1 km from Heathrow Airport

1.9 km from Heathrow Airport T5

Railway Stations

20.2 km from Paddington Station

22.1 km from Victoria Station

23.4 km from Euston Station

Hotels

18.8 km from Copthorne Tara Hotel London Kensington

19.1 km from Seraphine London Kensington Garden Hotel

19.4 km from Millennium Gloucester Hotel London

Other Landmarks

23.3 km from Trafalgar Square

23.5 km from Big Ben

26.7 km from Tower Of London

FIND ME A CHEAP RENTAL

Map view of GOLDCAR Store Location

coordinates: 51.4775 -0.461389

Guest Reviews

Total points： 6.7 / 10 Average

Vehicle condition: 7.6
Vehicle cleanliness: 6.9
Spaciousness: 7.2
Counter staff: 4.3
Pick-up location: 6.0
Drop-off location: 6.5
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

A.Syed
London
6.7 /10 Average
Reviewed: Tuesday, February 18, 2025
please stop fuel surcharge on diesel car. car check must be done before and after and not only when return. car interior must be clean.make free after hour return
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N.Moss
London
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
Super efficient team, very helpful and professional staff - highly recommend their services. Car in excellent condition really good value for money.
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Lara Richards
London
7.3 /10 Good
Reviewed: Tuesday, February 18, 2025
Arrival wasn't great as from LHR T3, the details on whom to call from bus stop 21 are so small that you can easily miss them. Proper signage would go a long way. I waited around 15 minutes to be served, as the staff were very busy. When it came to payment, they lumped an unexpected 84 GBP payment on my car hire because my return ticket did not correspond to the date of car return. I rented the car for two days to visit family and then am continuing to work in the UK for a few months. The woman behind the counter said she would waive charges if I provided an original proof of address from within the UK in the last 3 months - yeah right! She would not accept a photograph or reverse the charges if I provided an original copy upon return. Really terrible and disappointing customer service. All in all, I was looking forward to my Goldcar experience but the "plus, plus" mentality where they sting you with baseless charges will mean that I never use them again.
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Katka
London
7 /10 Good
Reviewed: Tuesday, February 18, 2025
They have definitely exceeded my expectation. Waited almost 2h to get a car, complete chaos, which to me is unacceptable by all means. Cheap car but not worth the hassle. Probably last time I’m going to use Goldcar service.
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C.Wheeler
London
8.3 /10 Very good
Reviewed: Tuesday, February 18, 2025
Our flight was late by 1 hour, and my sister took 1.5hr to get through passport control as they were very busy. I had called ahead to gold car to say we were at the airport whilst waiting for my sister (I went striaght through as I had my UK passport) to enquire where we catch the bus to get to the rental depot. When we arrive we were told the car had been sold on and this was part of the T&C's we were so upset and they said they only had 1 other car and we had to pay an additional 190 pounds to secure the vehicle as this was classed as an upgrade. All of this incident was made so much worse as my Father had passed the same morning and we had missed seeing him before he died, which compounded the situation.
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Arash
London
2 /10 Poor
Reviewed: Tuesday, February 18, 2025
SCAM SCAM SCAM SCAM !!!!!!! Avoid this company if you can . The GOLDCAR IS offering cheapest car to get the customer. Once you book the car with them They have hidden extra cost when you go to pick up your car . Even if you buy super protection they still not accepting . They want you to buy they’re insurance which will cost you £30 a day . IT’S absolutely nonsense. Avoid this scam company . I booked from the same app with EUROPCAR and they ask only for £250 deposit . GOLDCARD want to hold £1500 what is crazy amount plus £30 per day their separate insurance . Still I didn’t get my money back which I paid through the APP and they didn’t give me car because I didn’t want to pay £30 per day . The car I booked it’s was already insured with £1500 excess deposit....so the should bother about extra insurance because they hold £1500 for excess... SCAM SCAM SCAM SCAM AVOID!!!!!!!!!
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A.Siddiqi
London
4 /10 Average
Reviewed: Tuesday, February 18, 2025
Cancelled at counter as the counter staff was not really helpful. Suggested we either pay an additional GBP 50 for full insurance coverage or GBP 1400 will be blocked from card which she said would not be released based on past experience. Disastrous experience.
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M.Rizvi
London
8 /10 Very good
Reviewed: Tuesday, February 18, 2025
Sneaky staff. Lures you to Buy their insurance.
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J.Duncan
London
5.3 /10 Average
Reviewed: Tuesday, February 18, 2025
You definitely get what you pay for - they are cheap for a reason. After queuing for 90 minutes in the office, every other customer had problems of some kind all to do with inflexible and unrealistic policies. After my 90 minutes in the queue, 25 minutes to process the transaction, I then had to queue for a further 25 minutes while the car was cleaned. All in all, I spent 2.5 hours to collect a car. Never again!
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CDP
London
7 /10 Good
Reviewed: Tuesday, February 18, 2025
Terrible service and very long wait for car. They would not accept my Amex card so I needed to make a payment to my Visa card as the deposit they asked for was GBP 1,260 which is ridiculous for a mini car. No Wifi available so I was forced to buy their insurance which was GBP 160 for the few days. I left feeling ripped off and will never use Goldcar again.
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Anonymous
London
8.7 /10 Very good
Reviewed: Tuesday, February 18, 2025
make sure you bring all the required documents. passport proof of address within last 3 months credit card dvla check code
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