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+81 3-4578-4029
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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9869056137
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9869056137
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Flat tire due to the tire condition and had to pay $500

Reviewed: Fri, Aug 16, 2019
About Apex: 7.7 /10
I felt real unreasonable that I had a flat tire absolutely for no reason, and they made me pay for the loss although I explained there were no sign of hitting anything, and that the road condition was absolutely clear. Despite of the insurance I choose to participate, I had to pay only $500, but without the insurance it would have been more. I understand I am responsible for the losses that I cause by my mistakes, but I was a bit surprised that I also have to be responsible for losses caused by the initial car condition, which should e taken care of by the rental car company. Although the company may offer a good deal for car rentals, I now understand that the price is only for the low quality of their car maintenance and hence the customers need to cover up for any losses including the company's faults. I highly recommend to opt in to the right car insurance program when you are renting from here.
About QEEQ: 10.0 /10
Economy | Hyundai Accent 2 Doors or similar

Relevant Reviews on Apex Cairns Airport

C.MacLeod

View more >
Small SUV | Hyundai Kona or similar
Reviewed: Thu, Mar 28, 2024
“Excellent friendly service. Look forward to using this service again.”
About Apex: 10.0 /10
Very nice car suited for city driving and long trips. Not good on the hills needs more grunt. But it was easy to drive and very comfortable over long distances.
About QEEQ: 10.0 /10
Easy to use and visually acceptable

M.Otten

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Economy | Toyota Yaris or similar
Reviewed: Wed, Jun 2, 2021
“Smooth process but the only frustration is that they don’t except NSW digital licences”
About Apex: 8.0 /10
The company needs to start to accept NSW digital licences. Apart from that they have good customer service. Cars could do with modernising
About QEEQ: 8.0 /10

Michael

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Intermediate | Hyundai Elantra 2 Doors or similar
Reviewed: Fri, Feb 21, 2020
“Easy as usual”
About Apex: 10.0 /10
Very easy to deal with. Caught the free shuttle bus both for pick up and drop off and both times was prompt
About QEEQ: 10.0 /10
As always so easy to get the best deal. Love the app!

M.Jaggs

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Sat, Nov 2, 2019
“Affordable car hire with decent cars”
About Apex: 8.0 /10
Overall the car was good for what we wanted. We thought we were getting a Hyundai Accent but instead were given a Kia Rio which was still ok for us as we didn’t have a lot of luggage. The time spent picking up and dropping off wasn’t too bad and the staff members we dealt with were friendly and helpful. Luckily for us we didn’t have any issues with the car including accidents so we can only comment on the service we received which was very good overall.
About QEEQ: 8.0 /10
Easy to book and very affordable

Jeffro

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Intermediate SUV | Mitsubishi Outlander or similar
Reviewed: Wed, Sep 19, 2018
“Excellent!”
About Apex: 9.8 /10
Like: Nice car, friendly and efficient service.
Dislike: We had to wait until the next morning after arriving because there was no after hours pickup.

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Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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