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+1-8007618913
Live chat Email us Service Code: 6728217048
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6728217048
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Flat tire due to the tire condition and had to pay $500

Reviewed: Fri, Aug 16, 2019
About Apex: 7.7 /10
I felt real unreasonable that I had a flat tire absolutely for no reason, and they made me pay for the loss although I explained there were no sign of hitting anything, and that the road condition was absolutely clear. Despite of the insurance I choose to participate, I had to pay only $500, but without the insurance it would have been more. I understand I am responsible for the losses that I cause by my mistakes, but I was a bit surprised that I also have to be responsible for losses caused by the initial car condition, which should e taken care of by the rental car company. Although the company may offer a good deal for car rentals, I now understand that the price is only for the low quality of their car maintenance and hence the customers need to cover up for any losses including the company's faults. I highly recommend to opt in to the right car insurance program when you are renting from here.
About QEEQ: 10.0 /10
Economy | Hyundai Accent 2 Doors or similar

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K.McElduff

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Economy | Suzuki Swift or similar
Reviewed: Thu, Jul 27, 2023
“Good overall experience.”
About Apex: 9.0 /10
Very friendly and helpful staff.
About QEEQ: 10.0 /10
Good car. Good price.

Julie

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Economy | Suzuki Swift or similar
Reviewed: Tue, Jun 28, 2022
“A very good rental experience”
About Apex: 10.0 /10
Car was great, we got an upgrade. Staff happy and helpful. Everything was easy
About QEEQ: 10.0 /10
QEEQ website helpful in organsing the car.

ChristineN

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Compact | Kia Cerato or similar
Reviewed: Wed, Jul 22, 2020
“Great experience!”
About Apex: 10.0 /10
Staff were excellent to deal with, most efficient and helpful. Lovely car
About QEEQ: 10.0 /10
All good - worked well !

C.Noble

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Full Size Van | KIA Carnival or similar
Reviewed: Tue, Jul 7, 2020
“Stress free”
About Apex: 10.0 /10
Very smooth process & helpful staff
About QEEQ: 10.0 /10
All worked very well

C.Strasburg

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Intermediate SUV | Mitsubishi Outlander or similar
Reviewed: Thu, Aug 30, 2018
“Excellent”
About Apex: 10.0 /10
Like: Apex we're so friendly and helpful and the car was perfect
Dislike: After a bit of a mix up, trying to deal with the staff at Easycar rentals was impossible....luckily Apex could take over and sort it

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