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Search for ACE Car Hire in Bordeaux

Never again with Easy rent.

Reviewed: Mon, Aug 19, 2019
About ACE: 5.3 /10
Counter staff tried to pressure me to buy additional insurance which I had already purchased in the uk. I was also told that if the car broke down or I was involved in an accident there was no breakdown or recovery included in the rental. In her words ‘ you are on your own’. The car had a lot of dents and scratches and the interior was dirty. The woman in the pick up cabin was not interested in helping me to identify all of the damage on the car bodywork when I collect the car.
Volkswagen Polo image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Economy | Volkswagen Polo or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

W.Holland

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Sep 3, 2019
“awful”
About ACE: 4.0 /10
Terrible service, tried charging me over twice the price of fee i agreed on the internet, tried selling me insurance i didnt need and lied and told me my insurance didnt include things that it obviously did. Charged me more for bringing car over border to spain from france than they should have. Charged me for 7 days(full rental time) even though i was only over in spain for 2 days. Was a very stressful experience. had to argue for 30 mins at kiosk.

K.Nolan

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Aug 7, 2019
“Ace a bit frustrating to deal with but good value for car”
About ACE: 6.3 /10
Car was fine. Ace staff were extremely pushy on upwelling insurance
About QEEQ: 10.0 /10
Booking was perfect

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Jul 24, 2019
“Horrendous”
About ACE: 2.0 /10
We waited for more than 3 hours to get the car. When your holiday is for 2 days, that in itself will screw the whole thing.. this is just unacceptable

M.McCrindle

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, Jul 15, 2019
“Worse than it should have been”
About ACE: 8.7 /10
Checking in a nightmare. Nearly two hours queuing at Bordeaux airport to do check in. Irate customers ended up in aggressive altercation with one of the desk staff, police were called to calm everything down. Our check in lady apologised and was helpful, but overall a ridiculous length of time to pick up a car. Dropping off was easier and customer service pleasant and efficient.
About QEEQ: 8.0 /10
Easy to use

K. Dexter

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Mini | Fiat 500 or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Sat, May 18, 2019
“Car and staff fine - price increase not happy with”
About ACE: 9.0 /10
The car was fine overall but when we needed to clean the windscreen in low sun found no water/screenwash
About QEEQ: 8.0 /10

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