trop d'attente a la prise en charge

Initially, I received the reserved Peugeot 508, which was brand new with less than 1000 kilometers. Unfortunately, the air conditioning broke down after a day. Luckily, I was in Paris, so I went to the airport to exchange the car and was given a Ford KUGA hybrid with 8000 kilometers. It had more space and was fuel-efficient. When picking up the car, they only asked about insurance and explained how to claim it with the insurance I bought from QEEQ. There was no further upselling, and the service attitude was excellent.

Very satisfied. We dealt with the same lady for both pickup and return. She was very efficient, especially when we couldn't find the parking lot for the return; she guided us directly to the return point. The service was excellent! We were particularly happy because the car was almost brand new, with just over 600 kilometers on it. We drove very carefully to avoid any scratches or dents and took great care of it, haha!

The car was in good condition and overall I am satisfied. Post-rental service is in progress.

Alamo tried to overcharge upon checkout.

We were very happy with the overall experience of the car. Just a bit put off by the request to drop off car in clean condition otherwise a 80 euro cleaning fee would apply. It's just added stress to find a car wash on top of filling up the tank.

We were very happy with the overall experience of the car. Just a bit put off by the request to drop off car in clean condition otherwise a 80 euro cleaning fee would apply. It's just added stress to find a car wash on top of filling up the tank.