From the time my family entered the Routes building until I was able to drive away in my rental. It was close to 2 hours. The customer service was awful. It was like renting from the DMV. Pay the few extra dollars and rent from a better agency. I would never recommend them.
Had a great experience with Routes car rental. Car exceeded my expectations and was clean and new. Pick up was a little slow but to be fair a shuttle full of customers arrived at the same time. Agent did not try to pressure or "scam" me into buying any extra insurance, toll pass or gas. Car return was super easy and fast. Shuttle to and from Routes was also fast and efficient. I would use this car rental co. again and would recommend it to anyone.
Did not have any Van's available upgraded dodge Durango that was returned while waiting did not have time for them to clean. Needed more help van drivers Julio and Concetta friendly overall ok would have preferred airport pickup couldn't beat price. All things considered not bad
Vehicle had major drive line vibration issue. When I returned the vehicle early the staff could not issue a refund and instead directed me to contact their customer service department.
“The first employee was not very good at customer,service would not even let me use the phone
The sec”
About Routes:8.3/10
The first vehicle i got was terrible, i should have never been given. I had to go back and return. Off road jeep terrible comfort and on gas.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Awful Customer
Relevant Reviews on Routes Orlando Airport
M.Cote
-
-
-
-
View more >S.TALBOTT
-
-
-
-
View more >Dan
-
-
-
-
View more >-
-
-
-
View more >T.Colby
-
-
-
-
View more >