Love it. Easy to use, good price and no issue at all.

The car was in good condition and fairly new. They tried to upsell insurance, but the service was still decent after declining. However, the one-way drop-off fee was very expensive.

counter staff very pleasant knowledgable and helpfull

Simple and easy, positive expirience

There was no queue because there were no people; I didn't feel anything special.

The experience was okay, they asked if I wanted insurance, saying it would be risky without it. But I already bought insurance from the intermediary website. I guess the information between the two sides wasn't communicated. The intermediary sites probably make money from insurance. I've heard that insurance bought directly from the rental company is more effective and reliable if there's an accident, so next time I won't buy insurance from an intermediary site.