I did get mustisibi outlander which was smooth and got power, lots of space and easy to drive , less economical , may be bit warm reception when we are there even though we need to wait bit while because they are busy , instead ignoring

Was easy booking and quick checkout Will be much appreciated if we got the same vehicle instead of same standard while we book

I didn’t know that non holding australian driver license can’t buy the premium insurance to decrease the excess fee to zero. That is terrible. Look like scammer.

Good

Good service but could be improved if a little explanation was given especially to first time visitors to Melbourne,like me. A little explanation on driving rules,tolls and parking in Melbourne would have helped a great deal. There was total lack of communication and personal touch to the service provided.

Booking system was good and efficient.

Garbage car rental office, they make you wait 1 hour just to collect your car

Like: The car was very clean and staff was really understanding