The car had some damage to the inside of the trunk, and it was t documented before we left. (It was in the lining of the trunk that covered the spare tire). And they are trying to charge us an extra €290 for damages. We didn’t do this so fighting with Alamo’s customer service is proving to be difficult. Make sure to check everything inside and out. They’ll try and get you.

Super easy to book! Would definitely do it again.

The counter staff in Venice were very busy when we went to pick up our vehicle but they worked quickly to look after everybody as fast as possible. The only thing I thought could be improved would be signage directing people to the proper area to fill out the appropriate forms.

Everything at Easyrentcars worked flawlessly. We had no issues during the entire rental process. I did contact their customer service right after I booked to confirm we should expect no additional charges when picking up the vehicle. They promptly replied to me query and correctly told us what to expect.

I clarified prior to booking the car to make sure that I can drive the car into Bosnia and I even clarified again when I picked up the car. Everyone said there won't be any issues, but I was not able to enter Bosnia when I came to the boarder. It's in the law that a original green card is needed to enter Bosnia. Alamo just gave me a copy and said it will be good enough. I had to leave the car and get a taxi to Bosnia and rent another car. I do want a refund on the car.

Rental operator (Locauto) is not releasing the full amount of deposit despite car has been returned in perfect conditions and full fuel tank (???).

Booked a 7 seater because we are a big family 2 adults 4 children. On arrival I was informed that a 7 seater was not available. Largest vehicle they had was an estate. They advised booking another vehicle however only one adult can drive. Fortunately we were with friends so we were able to do some shuffling about. On returning the vehicle I enquired if there are 7 seater vehicles available and was informed no.