Even we have the full insurance coverage bought along with the booking, we have to pay the claim for the damage on the front wind shield glass. It was damage was caused by an unknown foreign object hitting on the top right corner of the front glass wind shield. The vehicle was a bit "old", with a lot of minor scratches all over the car body when we did the pick-up inspection.
About QEEQ:8.0/10
Each to use web access. The reply for the inquiry on how to proceed with the car insurance claim was prompt.
“Smooth and fast process. Provided good guide and road trip information.”
About YOU I RENT A CAR:6.7/10
Spend quite a while to find the counter at the airport. There should be proper signage to show the direction. We get to find out from staff of Times car rental that we need to walk 10min to the Domestic airport where the counter 10 is located, and where we will be drove to the car company over a 15min free shuttle.
About QEEQ:8.0/10
Would be helpful to share information on car park with good fee on short parking and overnight parkings
Our flight have been delay 4 hours, then when we rent our car, they charge us 1 more day. No fair.
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