No drama or hassle, would definitely use again.

The service is quite good.

Efficient and high-quality service. I originally booked a small Ford but was upgraded to a Mercedes for free. Drove nearly 2000 kilometers and the fuel cost was even lower than in my country...

Dollar was very nice but took 30 min to do paperwork and bring car out. Much too long for prepaying. The counter person was very nice for too slow.

The car was in excellent condition. I actually picked this car up from the Thrifty Birmingham branch. Staff were not helpful at all. They required several documents, it's not really a smooth and easy process. Also when taking the car back, it seemed like the guy was trying to find any excuse to not give me back my deposit. He first started with saying the tyre pressure was low and then suggested my petrol was low. It took him over an hour for him to give me my deposit back. Extremely poor service.

Easy to book, no issue with easyrentcars.com

The phone number on the booking confirmation was not a phone number but an excel converted string of numbers and letters. The pin location that was included pointed to a location far off from the actual car rental office. Nowhere on the confirmation was mentioned that the actual rental was through Thrifty car rental. This would have helped tremendously finding the right place...