**STAY AWAY** They will force you to purchase their own insurance stating your personal insurance doesn’t have the required coverage (they require $300,000 coverage for property damage)!! Luis’ attitude is HORRIBLE!
One switch uses illegal practices such as bait and switch. They make you prepay the rental for what you think is a great deal. They told me that I could use my auto insurance because i have full coverage and then when i got there told me i could not because my vehicle was not a 2016 or newer. They charged me $206.00 for insurance. Then they try to bully you into getting a sunpass. TOTALLY RIDICULOUS!!!
“Disaster...missed my meeting because of unknown requirements”
About One Switch:5.3/10
Pick up was a disaster. Once there they required an insurance document that was not in the email.
They wanted a printout of the coverage and there totals. My card with the policy number was not enough. Total scam!
They clam it was stated in the confirmation, which I showed them that it was not. Further, because my wife name was at the top of the specific insurance document and even though I had a copy of the insurance card with the policy number with both my name and my wife, it still was not good enough. I had to have Nationwide send the document. Almost two hours to finally get the car. If I was at the airport, I would have just gone to a more reasonable rental car company.
Further they have a printed document stating they only will allow three insurance car companies, Nationwide was not one on the list.
I am not sure who is at fault here, Easyrentcar or One Switch.
You do have to pay extra for using your insurance, but it’s not bad. Also paid extra for the sun pass but overall cost still ended being less than places like Enterprise. Very friendly staff and the vehicle was in great condition.
About QEEQ:10.0/10
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