“Very good experience, but didnt get the right car I wanted.”
About Routes:10.0/10
I wanted a jeep Cherokee.
But they dint have any and "upgraded" me to a Dodge ram 5000.
Which I didnt want because I spent over a 100 dollars on gas for such a large vehicle with only me as a passenger.
The other option they had was to take a small sedan, but they won't refund the money for the larger booking I did.
Since I didnt want to degrade, I took the ram.
It was helpful because it snowed and I had a very safe drive. But the jeep would have been d same and I would have saved some money on fuel.
“great experience - i would definitely book through Routes again when required.”
About Routes:9.0/10
The rental experience and quality of the car was excellent. On pick up - staff was very friendly however she was serving phone customers at the same time and took a look time to complete our paperwork.
Car was upgraded nice staff but drop off was bit poor not organised and waited too long for the shuttle..
About QEEQ:10.0/10
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Customer Service
Very GOOD
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