Vaule for money. Thank you

Couldn’t receive the SMS on my international phone when I called customer service, so I couldn’t book the shuttle and just had to wait for it to show up on its own. Luckily, it came pretty frequently.

Outside condition of car was poor. Lots of dents, scratches and a front corner panel hanging off When we dropped car off back gate was locked as they has broken the key in the lock so could not open the padlock. We were not previously told of this and it was only that a staff member was in the yard moving a car that I got her attention and she told me that we had to return the car to the front of store.

Was upgraded to an MG car which was near new but was pretty ordinary to drive and had marks all over rear seats. Bargain were great but did not like vehicle.

The car was excellent- almost brand new. The staff were very helpful. Slight problem at drop off as the GPS/Google Maps could not locate the turn off to the rental office as it was under an overpass. Problem solved by Easy Rent staff who were very helpful on the phone

Excellent service. Easy to book. We had a problem finding the rental office for the drop off and the customer service staff member on the phone was excellent. She took the time to help guide us to the office.