Good

This is the only company so far that added insurance even after I declined it. I usually don't check carefully, and I've never had any unauthorized additions before, so I felt comfortable signing off. This time it was particularly annoying. Luckily, it was a short rental, and they only charged me an extra 50 CAD.

Pretty good

The attitude was neither humble nor overly enthusiastic, but they were able to answer all questions!

I'm dissatisfied with the staff who served me; they were completely unprofessional and very dismissive.

Car was great, pick up location very easy. Very quick process. The only negative comment is about the staff at the counter during pick up. Not professional and not helpful.