Vehicle met all needs

The attitude was okay, but they pushed insurance sales and an extra $100 was charged. They said it was for emergency assistance in case of an accident, but we declined and still got charged.

Short waiting time

Excellent, very attentive service with a dedicated shuttle bus for pick-up

We booked a Dodge-type vehicle but got a Hyundai MPV instead. The car was equally spacious, accommodating 4 people and 5 suitcases. When we found out the trunk couldn't fit all the luggage, we folded down the third row, which created plenty of space. During the trip, there was a small incident where we missed booking an extra room for one night. We realized the trunk area was large enough for one person to sleep. Listening to the rain and train at night, I had a particularly good sleep. The car was new, only driven for 4000 miles, just past the break-in period, with strong power. No issues arose during the trip.

Like: They do not push you to buy the insurance at all.
Dislike: Nothing.