Happy utah rental

Fox only has one shuttle bus to and from the airport. When there are many people, you have to wait a long time. The one-way trip from the airport to Fox takes about 15 minutes. Upon arrival, I had to wait for three shuttle buses before I could get on. At the company, I waited more than an hour to complete the paperwork. When I got the car, it wasn't washed, the gas tank was almost empty, and there was a collision mark on the front which they needed to record specially. The fuel level was only at 1/8, and they told us to fill it up ourselves and return it at 1/8. This is very unreasonable... Overall, the experience was very bad. The price wasn't much cheaper either. I strongly suggest choosing a larger company.

One thing would definitely be the Customer service is so poor, after a 15-16hr flight/travel it would be really nice to be greeted with a smile, friendly or welcoming tone, like real basic customer service skills needs big improvements. Also the first car (black Ford Explorer) they gave us had problems with the brakes we noticed on the 2&3rd day we had to return it, thankfully they were helpful in giving us another car to replace and worked perfect for us.

After researching so many different car rental booking places I was fixed and confident easyrentcars provided the most affordable rentals for the vehicles we were looking for.

Very poor service. Didn’t provide a well maintained car. The wind shield was damaged and they never fixed it before giving for rental. People at the front desk in the evening shifts are very rude and unprofessional. They don’t have any manners. I will never go with Fox rentals in future.

Too far from airport to rent and return. Received a car is very different from the car at booking.

Wait for shuttle about 10-15 mins, get the car takes another 15 -20 mins that is normal and acceptable.

This is quite simple & user-friendly.