To be honest, quite disappointed, this is the first time I rent on Fox, also the last time. The service of fox is terrible, no one told us the car was cleaning when we picked up. We spent over 1 hour to pick up a car and in the car, there are stains everywhere. And acceleration of this SUV is really terrible, in the YellowStone park, it lacks of power to accelerate the speed.
The pick up place is really far from the airport, and shuttle is over 30 minutes. We spent more $20 on Lyft.
Very poor service. Didn’t provide a well maintained car. The wind shield was damaged and they never fixed it before giving for rental. People at the front desk in the evening shifts are very rude and unprofessional. They don’t have any manners. I will never go with Fox rentals in future.
didnt have the z
size and categorie i reserved and they said to come back the day after and even that didn t have the car and said they overbooked all time customer and that happen often that situation
They did a lot of up selling to the point of annoyances
About QEEQ:8.0/10
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Customer Service
Quite disappointed this time.
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