From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3819317030
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3819317030
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Could be better and smoother...

Reviewed: Tue, Sep 17, 2019
About Apex: 8.7 /10
I have expressed my comments via their customer survey that the car seat we rented are not up to standard (the cleanliness, the condition and etc.) others (their services and car conditions) are definitely up to standard.
About QEEQ: 8.0 /10
I spent a lot of times in clarifying whether the rentedcar can be brought to ferry ride. I initially checked with your CS that budget car rental allowed us to do that . At the end, we got replied from budget that it doesn’t allow. This is quite frustrating with the clarifications. Different parties provide different replies.
Medium SUV | Mitsubishi Outlander or similar

Relevant Reviews on Apex Melbourne City

Sherry Electra

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Reviewed: Sat, Jul 21, 2018
About Apex: 8.0 /10
Thoughtful service, except for the car condition, everything was satisfactory

Beatrice Daisy

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Reviewed: Wed, Nov 28, 2018
About Apex: 6.0 /10
The location is quite convenient with a storefront, and they provide clear instructions for picking up and returning the car in advance, along with Chinese explanations. If there are any issues along the way, communication is prompt. However, they gave me a different car at the last minute with less fuel than expected, and the baby seat I reserved was not ready on time. Since I was in a hurry, I didn't have the time to argue much. You can't return the car at the airport, but they offer a free shuttle to the airport nearby.
About QEEQ: 10.0 /10

Y.Byeon

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Full Size Van | KIA Carnival or similar
Reviewed: Sat, Feb 1, 2020
About Apex: 8.3 /10
Generally okay, but I didn't expect there was compulsory deposit for accident.
About QEEQ: 10.0 /10
Good

Ped MEd

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Fri, Jul 12, 2019
“Congratulations! You exceeded my expectations!”
About Apex: 10.0 /10
I rent cars wherever I travel! Apex just became my #1. I have never seen such respect for customers, from the moment of pickup (front desk) up to the end! Polite and smiling people! All the other companies have hidden payments for the last moment; NOT with Apex! Congratulations! You exceeded my expectations!
About QEEQ: 10.0 /10
Easy and accurate booking process! Congratulations!

B.Gonsalves

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Mini Van | Hyundai Imax or similar
Reviewed: Fri, Jul 20, 2018
“Perfect experience except 4 unexpected $3K deposit for Vic customers.”
About Apex: 8.2 /10
Like: process went smoothly
Dislike: Not hearing about the $2750 charge for vic customers despite reading all the terms and conditions.

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