WILL GO TO MAJOR RENTAL COMPANIES IN THE FUTURE.

Good attitude, but the wait for the shuttle bus was a bit long.

Initially, they charged the wrong amount and we haven't received a refund yet. The car provided wasn't the one we originally booked, which felt unfair to us as Chinese customers. After some communication, they finally gave us the car we had booked.

It seemed like we had to wait a long time for a pick up. Longer than we were told it was going to be. Everything else was fine.

The company hold $500 from me and gave me the reason that in case I got any speeding tickets then they will adjust. After two days they still didn't release the holds. Which is very annoying.

Like: They didn’t have any Kia Rio’s available when I picked up, so was upgraded to an SUV which I was very happy about! The Jeep was in excellent condition with low mileage. Quick and friendly service. I ended up needing an extra day plus had to add another driver for that day, and this was done with no problem at all. No issues on returning the vehicle at all, as in they didn’t try to rip you off. I will definitely rent from them again next time I’m in Calgary.
Dislike: We had trouble finding the address. Probably because we were not paying as much attention as we should have! We put the unit # in Google maps instead of the correct address. Also I was looking for Easy Rent Cars which now I’m assuming is a 3rd party Next time I’ll know.