The rental company is not at the airport and requires a shuttle bus. My son accidentally left his phone on the shuttle, but the rental company's staff found it and kept it safe. Very grateful!

The collection was quick and easy. The free transfer to and from the airport is an excellent service

It was easy to book and everything was ready when I arrived to collect the car.

Outside condition of car was poor. Lots of dents, scratches and a front corner panel hanging off When we dropped car off back gate was locked as they has broken the key in the lock so could not open the padlock. We were not previously told of this and it was only that a staff member was in the yard moving a car that I got her attention and she told me that we had to return the car to the front of store.

No counter at airport, need to buy a local australia sim card to call the Bargain pick up hotline and leave your number for them to send you a SMS to go to pick up location. Waited about 15min for pickup, and bus was almost full already. Also, please have at least 30min buffer after drop off for the bus to send you back to airport with the limited transfer bus and distance to airport. Other than this not-so-good pick up experience, everything else about the car is great.

Higher km than I expected (95000km)

Worked well nut price drop did not do anything