Satisfying car rental experience overall.

They have different attitudes towards foreigners and Chinese people

The service personnel of the rental car company were very friendly. The procedures were very simple and took less than 20 minutes in total. The location was also easy to find, and returning the car was very convenient.

Car pickup and drop-off were very convenient, staff was friendly.

Following the pick-up instructions, we took a cab to the Exhibition Center. The taxi driver drove in circles before dropping us off as per the address. We had to manage our luggage and kids while searching for the office which was unlike prominent companies like Heze, Eu, or Avis. After a long search, we found that Apex shares an office with Budget, it's small, and the staff were very patient, recommending insurance and giving breakdown instructions. We found it strange at the time, later we understood. It took forever to walk to the parking lot to get the car. Tip: In unfamiliar cities, rent from the airport; it's easier to pick up and drop off!

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