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Easirent is off my list, Eastrentcars isn't but my level of confidence in them isn't what it used to

Reviewed: Sat, Sep 28, 2019
About Easirent: 3.3 /10
The place was understaffed Car wasn't clean, only tank full hardly any automation, diagram of car on a flip chart and a signature asked no hard copy of agreement given, was told all was sent via mail. if stopped by police would be an issue same was true on drop off, diagram of car with a so-called check and signature. I was never sure if anything could've been added later. staff said they could block max 2200 usd on my credit card but could save that option against a fee of 500 + usd. after a long flight, dark outside, exhausted, many like me went along just to get out of there worst was next day when I was already in another city I discovered car wasn't cleaned, food remains and dirt on floor. worst was wheels were all different make/model with one with a different specification ( see photos) the front left tire was border line thread worthy. how a rental company can easily allow a car to be rented out is amazing.
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Economy | Toyota Yaris or similar

Relevant Reviews on Easirent Orlando International Airport

Enrico

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Reviewed: Wed, Jul 31, 2019
“A Real Mess to be Avoided”
About Easirent: 4.0 /10
The booking platform worked okay but I ended up being forced to accept different terms with the car hire company (Easirent) from the terms agreed with Easyrentcars which makes for a very uncomfortable situation if something were to go wrong. Easyrentcars need to be more selective with the companies they represent - and it only takes a simple internet search to see how dismal Easirent is as a car hire company.

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Full Size | Nissan Altima or similar
Reviewed: Fri, Jul 26, 2019
“The ease of renting and value for the rental was great.”
About Easirent: 7.3 /10
We waited very long for the shuttle van to pick us up at the airport and it took longer to pick up the car than other rental agencies because everything was hand written. The car exterior was ok, but the interior seats were heavily stained and pretty disgusting. We had to buy some towels to lay on the seats. The car also was completely out of windshield fluid with terrible wipers, so when it drizzled, it dirtied the windows and made it difficult to see. I had to buy and fill the windshield fluid tank. The car was also making loud noises from below, which was a little disconcerting. Having the paperwork computerized at pick up would have sped the process up some as well.
About QEEQ: 10.0 /10

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Full Size Van | Nissan NV3500 or similar
Reviewed: Tue, Jul 9, 2019
“Good but need more shuttle vans”
About Easirent: 9.2 /10
Extremely difficult to get ahold of anybody when calling phone number(either no answer or went dead after many rings).Shuttle pickup at airport took forever.

M.Lewis

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Full Size | Nissan Altima or similar
Reviewed: Fri, Jun 21, 2019
“worst car rental I have had in 40 years”
About Easirent: 5.7 /10
The attendant was more interested in chatting than renting a car. There were two couples renting when we came in, waited over 40 minutes to get waited on. If I had not prepaid I would have left but did not want to fight over refund. Finally got waited on to find they made me get my insurance company to verify policy or they would not allow waiving of insurance. Tried to give me a compact car instead of full-size. Car had broken mirror and scratches on almost every surface. Told had to bring back full tank even though car was at 3/4 tank. Attendant did change that to bring back at 3/4 tank. Air conditioner (I think) made a gurgling noise off and on for all five days, limited cooling effect. Only good thing was it really made me happy to get home and drive my own car. Drop off experience was good.
About QEEQ: 8.0 /10

S.Sheer

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Mon, Jan 14, 2019
“Car was a disaster as was the service.”
About Easirent: 2.0 /10
Car was a disaster. Dirty, smelly, scrapped up, Poor maintenance, 2 tires needed 5-10lbs air each day. Counter staff unorganized, car turn around took almost 1 hr, and waited at airport for 1 hr to be picked up. Seats and interior so dirty we cleaned in ourselves and purchased blankets to sit on. Tank was near zero.

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