Lousy

Fox said they didn't have my car (Ford Fusion or similar) and that I would have to wait up to three hours. Or I could rent their Ford Fusion Hybrid for an added $10 a day. The vehicle averaged 36 MPG on 90% highway driving, so there wasn't much added value compared to a regular one. Then they lied and said I had to take an additional $11/day for driving over the Golden Gate Bridge just once! That was $77 plus tax for one trip over the bridge! Finally they charged $150 deposit which was supposed to be refunded, but only $60 was credited back. What was supposed to be a 282.66 rental actually cost over $600.

Jeremiah was excellent at counter. Not just with us, but assuring customers behind us it would not belong. car had a lot of dents. Almost all doors and the back door also.

We were upgraded, which was nice after the approx hour wait in line at the counter. Once at the counter it went quickly.

I loved the rebooking option if the rates decrease by an identified percentage. Saved us $150.

It took 2 1/2 hours to get through the car rental line. Hangry children everywhere. Not enough workers. It took longer to rent the car than fly from Colorado to California. That part sucked really bad!

Car didn’t start had to put it in gear to start it.