The staff could be a little more helpful rather than just minding their own business after asking the customer to wait in the sitting area for more than 20mins after all documentation is completed, could be that I went in on a Sunday in the evening and they are overworked.
About QEEQ:10.0/10
Nice website with all required information at one place
Overall, it's okay, but they seem understaffed. The paperwork takes a long time, and there is a wait for the car. I was in a hurry and had to take a dirty car as they didn't have time to wash it.
“Awesome deal, great car, good service all around.”
About Routes:10.0/10
Was a nice clean car. Got a 2019 KIA Soul which was unexpected but a great little car. Very comfortable had lots of tech and great on fuel. Counter staff were polite and helpful, so was the guy who took me to and inspected the car with me. The price was phenominal. I got full insurance and it worked out to less than $30 a day. I've seen people complain in reviews but I had a great experience. Also I'm more than willing to drive a little further and wait a little bit to get my car for such a great deal. I will definitely use Routes again when I rent a car.
About QEEQ:10.0/10
Booking was easy and a great price for the car and the insurance. Will definitely use this platform to book a car rental again.
“Your value for money is amazing. Your pick up and drop is atrocious. Beyond and. Get proper vans”
About Routes:6.7/10
Your counter service was slow and inefficient. If you don't fix this people will be one and done. Your area is not clean or tidy especially where the cars arw located. Doesn't seem professional
45 minutes to process us too long. That's not on the staff. You need more people
About QEEQ:8.0/10
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