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Live chat Email us Service Code: 5232520150
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Reviewed: Thu, Oct 3, 2019
About Routes: 8.7 /10
Not enough counter help. Wait too long for transportation to the rental car facility. Gas cap cover broken.
About QEEQ: 8.0 /10
Booking is good, price fair, not enough counter help. Wait way too long for service. People were nice tho.
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

F.Ji

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Economy | Kia Rio or similar
Reviewed: Fri, Sep 20, 2019
“Price, car condition, counter/receiving agents are all very good.”
About Routes: 10.0 /10
The counter agents were so friendly, they helped me upgrade the vehicle so all my bags can fit in. I am super satisfied with this rental.
About QEEQ: 10.0 /10

D.Foy

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Economy | Toyota Yaris or similar
Reviewed: Fri, Apr 26, 2019
“Uneventful”
About Routes: 10.0 /10
Picked up 12:30 am after flight delays and staff was still there from airport to location and I was driving away in 30 minutes
About QEEQ: 10.0 /10
Online Cost was extremely competitive

E.Whittle

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Economy | Toyota Yaris or similar
Reviewed: Tue, Mar 12, 2019
“Miserable agents and faulty car.”
About Routes: 7.3 /10
I would have to begin EVERY day with stopping for air for one tire. By the end of each day the same tire was flat again. I called to extend my rental, yhr first lady was busy and said she would call me back but she didnt. I called again an hour later anf the second make promises that the price was the same and everything was set. The next day a man calls me and said the car was due nack yesterday and now I have to pay $3 a day extra for thr extension fee.
About QEEQ: 10.0 /10

j.christopher

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Medium SUV | Nissan Rogue or similar
Reviewed: Thu, Jan 31, 2019
“will rent again”
About Routes: 10.0 /10
yes employees all great ease of renting very good
About QEEQ: 10.0 /10

CarrieJH

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Compact SUV | Kia Sportage or similar
Reviewed: Thu, Sep 6, 2018
“Staff and Car Were Amazing, Policies are Tough to Swallow”
About Routes: 8.6 /10
Like: Great Jeep for a very reasonable price. Staff was all very nice.
Dislike: Make sure to read the terms and conditions of the rental - I have never experienced a company that, no matter if your plane was delayed and you paid in full, would release your reserved vehicle and charge you full price if you were more than 2 hours late. You can avoid this by calling and letting them know but we were stuck on the tarmac with horrible cell phone reception so we couldn't call. Luckily, we made it with 10 minutes to spare but still they said that there is no flexibility with that policy and that seems crazy. I paid beforehand so that vehicle should be waiting for me no matter how late my pick-up is.

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