1. The store overcharged with no explanation, and the issue has not been resolved. 2. A week after returning the car, the store emailed me claiming I hadn't returned the car, and threatened to call the police.

Overall service was fine. They replaced the car immediately upon request.

In-terminal pick-up and drop-off is simply a fantastic experience, great convenience! Would be perfect if child boost seat cost less.

Ridiculously expensive compared to competitors! Charging a extra fee for a 22yo full license driver that equals to nearly the entire rental amount is insane! Will never book with Europcar again! Save your money and book with the smaller less known companies and you’ll save a fortune

Dislike: Info from Easyrent not clear about passing on the rental to Europcar. Made it confusing when picking up car.