Car was smaller than expected otherwise everything else ok

Overall service was satisfactory. There was an accident during the trip, and it's been over half a month without a charge. Not sure if the final repair claim will go smoothly.

The first time I was alone, it was quick. The second time, there were no cars available and I waited for half an hour. By the time my turn came, there were two people ahead of me, and I waited another 20 minutes. It felt somewhat inefficient, but overall acceptable since language barriers need time.

I like the convenience of the branch office that's right next to Perth International Airport. The staff is very friendly and helpful too. The drop-off of the car key is easy too. No need to go through the office & counter. The car is good.

Always love the competitive price and the good quality of the car rental firms under them.

It’d be great if the car comes with something to hold the cellphone. A charging wire and plug-in for the phone would be handy too.

Easy online booking process and pick up. Lovely car in as new condition.