Staff were polite however I was never going to get the car or equivalent size car but they had my mo
J.Hodge
Australia
Reviewed: Fri, Oct 11, 2019
About Europcar:6.0/10
The vehicle was not as booked and I doubt if there ever was. As they know you have no other option as the car was paid for you get whatever they give you. Obviously a common practice of MOST car hire companies in Australia. Don't know why you associate yourself with these businesses
As Easyrent is a different company the Europcar found it difficult to access the booking information and had to add the second driver information manually, which took a little time. Not sure if this is a common problem or not?
“We did not receive the car we ordered and it was just sufficient for our needs.”
About Europcar:7.3/10
Car was not what we ordered.
we were satisfied with the service.
We are not sure of the overall cost as yet.
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Customer Service
Staff were polite however I was never going to get the car or equivalent size car but they had my mo
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