You definitely get what you pay for - they are cheap for a reason. After queuing for 90 minutes in the office, every other customer had problems of some kind all to do with inflexible and unrealistic policies. After my 90 minutes in the queue, 25 minutes to process the transaction, I then had to queue for a further 25 minutes while the car was cleaned. All in all, I spent 2.5 hours to collect a car. Never again!

Sneaky staff. Lures you to Buy their insurance.

Wants you to waste money on printing everything out. Electronic copy not good enough newsflash its 2019 no need to chop trees down

Poor quality car albeit it new, incomplete booking process requiring counter time, no pick up at the airport, phone number given by call centre was incorrect, ripped off as usual with car insurance, since paid twice.

The car and team were wonderful. However I received no instructions on where the pick up point at Glasgow Airport was. This was not with the other hire car providers and away from the main terminal, requiring a shuttle that I was not informed about. Additionally there were no numbers for the Glasgow office itself, only a central office which was based in London. This made the pick up a little frustrating. Once located, the dropping off process was much smoother.

Booking with Easy car was very smooth