Staff friendly and helpful. Both pick up and drop off easy and quick. Fimding drop off difficult.Helpfull

Helpful, professional, friendly.

Make sure that you tell people that in Las Vegas there are TWO car rental places off site and which one it is. I ended up renting a car for another company.

They do not have a free shuttle to and from the airport, they charge $1.50 plus Tax each way. you use the shuttle

Free shuttle advertised on the website should be removed, they charge a fee of $1.50 plus tax each way if I want to use the shuttle to and from the airport

The counter staff was very helpful. The car that we originally supposed to rent had a strong smell like a dog/pet had been in the SUV although it looked clean.I have animal allergy and is very sensitive to it that triggers an asthma attack. The staff was understanding of the situation and gave us a different rental. The other thing that I disagree on is that although we paid by credit card, a $500.00 security deposit was charged which I think is too much.

This is the 2nd time I rented from Fox and the service was excellent and accommodating. I wasn't happy with the first car and upgraded the next day and it was done quickly and smoothly.