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Live chat Email us Service Code: 2474831147
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Will try a different car hire company next time.

Reviewed: Fri, Oct 18, 2019
About Europcar: 5.7 /10
Although it was clean and in good condition, the vehicle I booked, a VW was not the vehicle I was given; a Hyundai. Given the vehicle with virtually an empty tank of fuel, the fuel warning light came on after driving only a couple of kilometres. Arrived at the pick up location but no one was there to drop off the vehicle for me. I had to go back to the hotel to have receptionist contact car hire company to organise another pick up location. I was told no one was there because they couldn’t contact me by phone, although I had been in contact them by e-mail and confirmed the pick up time and location the night before. This wasted nearly 2 hours of my time. I put 2 scratches on the side of the vehicle, which I admit was my fault, and was charged an additional €170. The quote was done over the phone and by text messaging. Not sure if that quote was right but a friend of mine told me it might be too excessive. The money was taken out of my account on the spot but after about 3 weeks, after a couple of e-mails, they did send me the invoice for the repairs.
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in Greece

Tracy Jeremy

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Reviewed: Thu, Oct 23, 2025
About Europcar: 10.0 /10
The process was quick, with no sales pitching. The staff was very professional and ensured all important information was confirmed repeatedly.
About QEEQ: 10.0 /10

Derrick Mond

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Compact SUV | Kia Sportage or similar
Reviewed: Wed, Aug 22, 2018
About Europcar: 10.0 /10
Great service experience
About QEEQ: 10.0 /10

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Premium | Audi A4 or similar
Reviewed: Sun, Aug 25, 2019
“Good car, terrible service at Athens airport”
About Europcar: 5.7 /10
Mark up pickup location! We called five times for the shuttle and it arrived after 90 minutes! Car was handed with fuel for 130 km only! Car was handed with oil check over due
About QEEQ: 9.0 /10
Booking process was smooth, and good value for money. However the service at Europcar Athens was unacceptable

A.Kandalepas

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Economy | Volkswagen Polo or similar
Reviewed: Mon, Aug 5, 2019
“Everything was good with the exception of lack of direction to look for the Europcar rep at airport.”
About Europcar: 8.0 /10
Staff at Europcar were amazing. Getting there was confusing due to lack of clear direction at airport to look for Europcar rep.

AO

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Economy | Volkswagen Polo or similar
Reviewed: Fri, May 24, 2019
“First trip to Corfu”
About Europcar: 7.7 /10
Pick up point was visible from the airport terminal and a short walk but only with hand luggage only. Staff in attendance were courteous and professional. There was no hard sell during the paper work process. The scratches and dents I spotted on the car were recorded and no new issues identifed when i returned the car. All in all, a very good level of service.
About QEEQ: 8.0 /10
Good choice of car rental suppliers with a range of prices. Booking was straightforward although i did miss the spot where i should have added the flight details.

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