I was supposed to pick up the rental at 8am. Someone did not show up until 9am, dispite hours of operation posted on the door. Had to pay extra $45 for toll pass which I didn't even use. Van was great though. Shuttle service from the airport was easy.
About QEEQ:8.0/10
Easy to book but cannot make any changes after booking.
Car smelled like weed, windshield wipes need replacement, car was dirty inside and out, brakes where bad, car made very loud noise when you turn, and charged extra $10 a day for toll road...WE NEVER SEEN ANY TOLL ROADS AND WE DROVE FROM PALMDALE ALL OVER LA, BEACHES, HOLLYWOOD, BEVERLY HILLS...WASTE OF MONEY !!
The address we were given to pick up the car was the wrong address. It took us over an hour to find the correct shuttle to pick up our rental car. We had several shuttles pass us by without even stopping. When we dropped off the vehicle, the owner insisted that we had damaged the car in two tiny little spots and demanded we file an insurance claim. I really think he just wanted insurance money and that the damage was on the car before we ever drove it. The damage was so small and minor that I never would have even noticed it.
Did not realize it was a third party. Car was not clean on inside and was not full of gas. Car was 16000 miles past oil change based on sticker and car had message about needing maintenance.
Car was dirty inside and outside at the time of pick up...office staff was not present at the time of pick up for the first ~10min but office sign read open (would be nice to have a sign that says something like "will be back in 10min"...
About QEEQ:8.0/10
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Excellent rental and booking experience.
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