Won't use Fox again - don't seem to care much about long line ups to rent the car

Make sure that you tell people that in Las Vegas there are TWO car rental places off site and which one it is. I ended up renting a car for another company.

Keith made the pickup process so fast and efficient. He answered all my questions succinctly and was the epitome of great guest satisfaction. Very personable and helpful in regards to changing my time to a little later than scheduled. As for drop off, it was a bit disconcerting because there was only one attendant and he was not there when I arrived. He finally did pull up and parked another car and readily scanned the rental car. I cannot imagine if there was a queue and if I came during a busier time. I would hate to be waiting in limbo if I were running late.

I didn't use price drop and in my haste wished that I had opted for it.

I was really surprised people was not friendly at the location when I was brought to And I was forced to stay more than ours to get the price which I was getting from the website I was told did the website for the problems and they cannot match the price Finally after 1 hour when supervisor shows up he said he will be able to match the price and we was able to leave

I’m asking for refund because they changed me again and I got lower class car!!!!

Horrible.