Like: Service worked fine like I expected. Staff were very helpful. Dislike: Would be good if Brisbane depot was little closer to airport, and if there was dedicated pickup area at airport...which I understand are being progressed, though it was like I expected.
Very dissatisfied. The scheduled return time was 6:00 AM. We arrived at 5:40 AM in the freezing cold, but had to wait until 6:27 AM for the staff to show up, which delayed our subsequent plans. We had another car to return, causing our team to rush and be very stressed. Not good at all.
“Good car, cheap price, but the $4000 (four thousand dollars) on bond was a little too much.”
About CARHOOD:9.3/10
When I drop off, they were able to do a 10min trip to the airport, but could not do the same 10min trip to somewhere else. Why? It was a little frustrating.
Like: Upgraded the original car size and this was done without any issues Dislike: Did not read the instructions fully - could have been picked up from Brisbane international airport
Like: Very prompt in picking us up Dislike: The car was not cleaned but could be that we arrived earlier
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Customer Service
Great service
Dislike: Would be good if Brisbane depot was little closer to airport, and if there was dedicated pickup area at airport...which I understand are being progressed, though it was like I expected.
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