Even early in the morning, there's a queue right after they open. I didn't get the Alfa Romeo I booked; they gave me a hybrid Toyota instead, and the deposit is higher than other companies. The inspection form didn't carefully record all vehicle scratches; luckily, I noticed and made them add two more. Otherwise, returning the car would have been a disaster. This was the strictest car return inspection I've ever experienced in Europe!
1. I reserved a Mercedes Classe B, but I was given a Citroën Picasso at pickup. The staff said it was an upgrade, though I'm not very familiar with it. That said, the car was in great condition, spacious, and fully automatic settings took some time to get used to. Ultimately, it was fuel-efficient (being a diesel car), had good handling, and plenty of power. The built-in navigation system was very helpful, and we were quite satisfied.
2. The only nerve-wracking part was returning the car at Nice station. The parking lot path extended up to the top floor, involving a narrow spiraling road across 7 levels. It could have been easy to scratch the car, but fortunately, everything was fine in the end.
Grand professionnalisme, accueil chaleureux, directrice accessible et très arrangeante. Une mention spéciale pour « ilies »qui est très agréable, professionnel et souriant. Encore merci à lui.
Wrong mileage at the beginning. No impact on the invoice as it was unlimited. Friendly staff.
About QEEQ:8.0/10
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