The service was excellent.

Average

You need to take a shuttle to get the car, but it's quite convenient. Also, full insurance is available to reduce travel stress.

Car was beyond our expectations & everything was great.

Booking platform form make it simpler. For my experience during booking process, l can’t even key-in payment card details using others besides the driver’s credit card. But when we’re at the easyrentcar counter, it can be used by anyone cards as long as payment is paid. Hope that payment matter can be made easier. Overall great!!!

Had rented twice in Jeju and only language was an issue, during taking over of the car, staff could not understand some of our questions in English. Nonetheless, staff service is still efficient and also helped us with the language of the in-built GPS. Hertz (or Lotte rent-a-car) has also made it very convenient for car tenants to move from airport to their rental place with high frequency shuttle bus. Will definitely recommend to rent from for people going to Jeju! Thank you!

Sweet and simple, made renting cars an ease, thank you Easyrentcars! And keep it up!