Good overall and car was great.

I did use the rental. I paid and waited for the shuttle at midnight in MCO for more than an hour. I saw other rental companies making 3 trips during that window. Gave up and took rental car from the airport. Worst service!!!

went to pickup the car on time, to be told have no cars available and have to wait for a car to come in, horrible, bad service and wasted my time

She was working by herself .No way she could serve two people together.

Yes , because I dropped off to hotel .The hotel helped get a ride to the Airport in 20 minutes.

Everything was Perfect except for one thing, we souldnt pay extra for the second driver.

Although I am satisfied with the customer service to an extent I just wanna make you aware that I rented a nissan versa and were given a dodge caravan, and were told once one becomes available they would call and have me to do a swap out. Of course that never happened. Secondly once I returned the vehicle, the agent grab the agreement number off my paper and finished assisting his customer, while I awaited the shuttle van. But never once walked me around the vehicle to inspect for damages. Thirdly I get a text message this morning informing me that I have went over my rental timeframe asking do I want to extend? When the vehicle was returned on yesterday. They need to upgrade!!!