“Amazing price, car was fine, process was a bit confusing.”
About Routes:7.3/10
Either their phones were malfunctioning or staff weren't answering, but I waited 45 minutes to be picked up at the airport. Not a good start. Once at their site, things were ok. Car fine. Staff maybe assumed I knew the "ropes" more than I did. I had to ask questions. It all worked. Price was amazing.
About QEEQ:8.0/10
No problems booking. I was a bit confused how Easyrentcars and the actual rental company were connected.
Routes counter service staff were great. At O'Hare, you have to take a shuttle to the new car rental facility and then you have to take another shuttle to Routes. It took them a long time to track down a minivan for us to rent. And, when the car arrived, it was soaking wet like it had just come out of the carwash. It was clean inside other than something was all over the interior ceiling and the antenna was missing on the van so we couldn't pick up very many radio stations.
Overall, I would rent from Routes again because it was so much cheaper than the more well known car rental companies.
About QEEQ:10.0/10
Yes, easyrentcars.com was great and I would use it again.
“The place to go if you do your research and price is your main concern.”
About Routes:7.7/10
I knew pretty much what I would get and that is what we got. The price was over $200 cheaper than any other company. I knew it was off site and I knew I would need proof of insurance so picking up the vehicle went smoothly. The car was not very clean and was a very base model. The lady at pick up was kind of rude. They said we had to return the car vacuumed out, which I wasn't told at the beginning, but the manager waived that so it all worked out fine in the end. I would use them again for the amount we saved since that was our top priority.
About QEEQ:10.0/10
I had a great experience with Easyrentcars.com. Everything went as expected
“great team, they where friendly, i know what i wanted and they did a g”
About Routes:10.0/10
Like: clean fast, car was ready when i pulled in, my check out was fast and nice thx Dislike: nothing they where great
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View more >Dislike: nothing they where great