EasyRentCars.com 最高です‼️

The car provided is good, except the Add Blue was almost finish, so I have to topup along the route. I forgor to claim for reimbursement

All good

Satisfied

1. They didn't coordinate properly with the rental website, causing me to pay the one-way fee twice. 2. The drop-off location was extremely unclear! They should provide a detailed address instead of just a postcode. We were instructed to return the car at Edinburgh train station, but couldn't find any signs or an office nearby. We had to drive around the busy area for a long time before calling the store to get the exact location. This issue isn't unique to us. After we parked, another car faced the same problem and only found the spot after asking the police. I've lived in Edinburgh for nearly a year, and even I had trouble. It's even more challenging for first-time visitors.

The registration at the airport was not bad, but the return experience at Luton Airport was terrible. There were barely noticeable scratches on the tire (scratches that no one would normally pay attention to and definitely wouldn't be checked during the rental process). Yet, they made me pay for the tire.

The selection of cars in their premium is getting very shallow and not very good. The price when you want extend my 2 days was more than the price I paid for the 7 days.

Very stupid process of having to send your rental agreement to you after my rental period has finished. I have paid you for the hire, then after I have returned the car you want me to send you my invoice to give me points I have earned by already spending the money. Utterly ridiculous from your company, you were better last year, this year becoming a joke.